Ah-What?
by Chris on Sep.19, 2007, under Asides
We all know how painful warranty work can be; it’s never in the company’s immediate economic interest to give a good goddamn about sales it’s already made, and warranty work is a cost to the company.
So, it’s all the more impressive when something goes right. Really right. Like, “Sorry, Mr. Offby1, your part is going to take too long to ship. How about a brand new, massive upgrade?”.
So, shipping to me next week is a 17” Macbook Pro. No charge.
/me gets geeky shivers of glee.
2 comments for this entry:
September 19th, 2007 on 5:09 pm
Although I don’t know what it is you’re getting it sounds good. Sometimes things do work out.
moi
September 23rd, 2007 on 4:26 pm
Wow, chalk one up for Mac’s customer care department